1. Introduction
The primary goal of this policy is to protect user privacy to ensure a safe and trusted platform for Sri Lankan exporters. It details how personal information is collected, used, stored, and shared. By using the platform, you agree to the practices described herein.
2. Information We Collect
The platform collects several types of data to function effectively:
- Personal Information: This includes your name, email address, phone number, and business details such as business registration, licenses, and company information.
- Technical Information: Data such as IP addresses, browser types, device information, pages visited, and general usage data are collected.
- Business Listings: Any information published by the user, including exporter profiles and company descriptions, may be publicly visible.
3. How We Use Your Information
Your information is utilized for the following purposes:
- Providing and managing user accounts.
- Verifying business identity and publishing exporter profiles.
- Improving platform services and communicating updates or support notifications.
- Ensuring compliance with Terms of Service and preventing fraud or misuse.
4. Cookies Policy
Cookies are small files stored on your device used to enhance the browsing experience.
- Usage: Cookies help keep users logged in, remember preferences, and analyze site performance.
- Types: The site uses session cookies (functionality), preference cookies (settings), and security cookies (data protection).
- Management: Users can disable cookies in their browser, though some features may not function properly.
5. Sharing of Information
The company does not sell or rent personal information. Sharing occurs only under specific circumstances:
- With other users when you publish a profile.
- When required by law or government authorities.
- To protect the platform, its users, or legal rights.
- Sharing contact details with other businesses that contact you through the platform to facilitate communication.
6. Communication & Security
- Communication: Users agree to receive service-related emails and updates. Marketing communications can be opted out of via unsubscribe instructions.
- Data Security: Measures include secure systems, access controls, password protection, and monitoring for unauthorized access. However, absolute security cannot be guaranteed.
7. User Responsibilities
Users are required to:
- Provide accurate information.
- Refrain from misusing other users’ data.
- Avoid publishing sensitive or unauthorized information.
- Note: Violating these rules may result in the loss of privacy protections.
8. Data Retention & Third-Party Services
- User Rights: Users may request to review personal data, update incorrect information, or delete their account and data. Requests can be sent to the official contact email.
- Third Parties: The platform integrates services like Google Analytics, Zoom, and Google Meet. These services operate under their own privacy policies, and the platform is not responsible for their practices.
- Advertising: Analytics tools are used to understand user behavior and improve performance. Third-party providers may use cookies for relevant content or ads.
9. Changes & Contact Information
The policy may be updated at any time, with changes posted on the website. Continued use of the site constitutes acceptance of the updated policy.
Contact for privacy-related questions:
- Company: Roy Product Ceylon
- Website: exposrilanka.com
- Email: contact@exposrilanka.com
